Cancellations/changes made 48 hrs or fewer hours prior to the scheduled arrival
day will result in the forfeiture of a one-night camping fee, plus your $10.62
(+HST) reservation fee which is non-refundable. The one-night fee will be
charged to your credit card.
Cancellation/Changes for Cabin
made 48 hrs or less prior to the scheduled arrival day will result in the
forfeiture of a one-night camping fee, plus your $10.62 (+HST) reservation fee
which is non-refundable. CABINS CAN ONLY BE RESERVED AND PAID FOR BY
USING A CREDIT CARD. A WAIVER MUST BE SIGNED UPON ARRIVAL.
**For seasonal campers, please refer to your
agreement for cancellation policy.
CAMPSITE RULES AND REGULATIONS
Hours of Use
Closed to day visitors
at 8 pm. No permits are sold after 8 pm.
Visitors to campers
must leave the park by 11 pm.
Quiet time is from 11
pm to 8 am. No radios, televisions,
musical instruments or loud conversations, etc. during quiet hours. No excessive noise permitted at any time.
Children under the age
of 16 years must be on their own campsite by 10 pm unless accompanied by an
Check-In / Check-Out Times
Campsite Check-in: 2:00 PM
Campsite Check-out: 1:00 PM (Cabin Check - Out is 11:00 AM)
Permit holder must be
25 years of age and have proof of age.
A maximum of six
people or a single family (of parents and children under the age of 25 years.
Only two (2) vehicles
allowed per site. One vehicle is
registered under your permit and a “extra transient pass” must be purchased for
the second vehicle and any other vehicle.
All other vehicles must park in beach/picnic area parking.
Up to three pieces of
shelter equipment allowed per site, only one of which may be a trailer or tent
trailer. One storage shed/unit is
permitted and is not to exceed 60”x79”x54” in size. The storage shed/bin shall not be considered
a piece of shelter equipment. Shed must
be approved by Park Supervisor.
All passes (day use,
camping, vehicles & boat launch) must be displayed on vehicle
dashboard or rearview mirror at all times.
Campers must maintain
a clean and orderly site at all times.
Campsites must be
cleaned before leaving the site; campers are responsible for all garbage and
recyclable material during their stay as well as departure.
permitted in designated areas only. They
must be contained within the designated fire pit and no bigger than 3’x3’x3’. Never leave a fire unattended.
Garden plantings of
any kind (permanent or temporary) will not be permitted on campsites, except in
a plant container that may only be erected on own equipment (i.e. deck or
awning) and must be approved by the Park Supervisor. Growing of cannabis is prohibited.
One single level
platform/deck is permitted and shall not protrude beyond the original camping
unit’s manufactured canopy. (season campers only). Platform/deck are prohibited on transient
Fences and/or barriers
are not permitted.
Swimming pools, wading
pools, hot tubs and outdoor spas are not allowed.
Boats and trailers
must be stored in the designated area.
Changing Your Site
In order to change sites, you must first
enquire which sites are available for your length of stay. DO NOT set up
camp until your permits have been confirmed and physically changed by the
Extending Your Length of Stay
To extend your stay, you must renew your permit at the gatehouse prior to
Check-Out time on departure day (1 p.m. for campsites or 11.00 a.m. for
cabins), providing the site has no reservations. Site specific reservations do
Shortening Your Length of Stay/Refund
To shorten your stay, you must do so at the gatehouse prior to 1 p.m. on the
day of your departure. No refunds for early departures during minimum stay
GENERAL RULES AND REGULATIONS
· Children under the age
of 16 years must be on their own campsite by 10 pm unless accompanied by an
The speed limit in all
Conservation Areas is 10 km/hr.
This is a conservation
area with a natural setting – please keep it natural. No person shall damage any property or cut,
remove, damage any tree, plant or shrub.
It is against the law to remove or destroy anything in the park.
The RRCA is not
responsible for any lost, stolen or damaged property.
Any improvements to
campsites (decks, patios, shed, trailer, pads, tree plantings, sunrooms, etc.)
are subject to approval by the Park Supervisor before work begins.
prohibited in the park.
prohibited in the park.
Hunting is prohibited
in the park.
forbidden in any park building.
All visitors to the campground, beach &
picnic must purchase a day-use pass and park in designated parking areas. Visitors are admitted during the normal hours
of the park.
Hours may be restricted at other times, at the
discretion of the Park Supervisor.
Visitors must vacate the property by 11:00 pm
Alcohol, Cannabis & Illegal Drugs
Alcohol and cannabis
are only permitted on registered campsites.
Intoxication of any kind in a public area is prohibited.
Alcohol and cannabis
are not permitted in day-use or other public areas.
including illegal drugs is prohibited.
Unlicensed Motor Vehicles, All Terrain
Vehicles, Bicycles & Golf Carts
motorcycles/vehicles are not permitted.
Gas/propane/battery operated golf carts are allowed but are subject to
cart drivers must be 16 years of age or older;
Golf carts may only be
operated on park roadways. They are prohibited
from walking trails, fields or woodlots;
The number of occupants
riding on a golf card cannot exceed the manufacturer’s designated seating
· Bicycles are permitted
on park roads only.
Pets must be on a
leash, not exceeding six feet and kept under control at all times.
are not permitted in the swimming, beach or picnic area or any areas adjacent
to these locations.
pick up after their pets.
The beach is unsupervised. Swim at your own risk. Never swim alone or in unmarked areas. Use the buddy system. Watch for children and non-swimmers at all times.
Boating, Water-skiing, Jet-skiing, etc.
All watercrafts are
prohibited in the swimming area and in areas directly adjacent to the swimming
area and within 200 feet directly adjacent to the swimming area.
Leaving Vehicles or Boats Unattended
Your vehicle or boat should never be unattended, except in an area designated for
that purpose or by the permission of the Park Supervisor of Charlottenburgh
Sales of Goods and Services
Only authorized concessionaires are permitted to sell goods and services in
All campers must abide by and adhere to all
rules and regulations. Campers must recognize that the Park Supervisor
and staff are responsible for interpretation and enforcement of these rules and
Code of Conduct
The Code of Conduct
applies to all campers and visitors. Charlottenburgh Park users who violate the Code of
Conduct will be dealt with through consequences of the Zero Tolerance Policy.
The Code of Conduct identifies generally
accepted expectations of behavior in a public environment. The Code
identifies the following behaviour as unacceptable:
· Violence or threats of
Speeding above the
posted 10 km/hr maximum
Damage to property,
vehicles and the natural environment
of any kind and/or substance abuse (illegal drugs)
neglect, comment or conduct that demeans, humiliates, embarrasses, intimidates,
threatens or has an adverse effect on an invididual(s)
No person shall
willfully damage any public or private property, buildings, or other facilities
(i.e. lack of animal control, fires in inappropriate locations)
Any other activity
that compromises the goal and objectives of this policy, as identified at the
discretion of the Park Supervisor
Zero Tolerance Policy
The goal of the Zero
Tolerance Policy is to identify primary enforcement concerns, to establish
basic procedures to respond to those concerns, and to communicate the intent of
the policy to Charlottenburgh Park users.
· The objectives of this
To respond to violent
and/or unacceptable behaviour with immediate consequences.
To reject violence (verbal,
visual or physical) against another person
· The Zero Tolerance
Policy establishes clear and fair consequences for unacceptable behaviour.
· Range of Consequences
1. Verbal warning
2. First written warning
3. Second written warning
4. Expulsion from Charlottenburgh Park
Website Use Terms and Conditions
In using this website
you are deemed to have read and agreed to the following terms and conditions:
terminology applies to these Terms and Conditions, Privacy Statement and
Disclaimer Notice and any or all Agreements: "Client", “You” and
“Your” refers to you, the person accessing this website and accepting the
Company’s terms and conditions. "The Company", “Ourselves”, “We” and
"Us", refers to our Company, Charlottenburgh Park. “Party”, “Parties”, or “Us”, refers to both the Client and
ourselves, or either the Client or ourselves. All terms refer to the offer,
acceptance and consideration of payment necessary to undertake the process of
our assistance to the Client in the most appropriate manner, whether by formal
meetings of a fixed duration, or any other means, for the express purpose of
meeting the Client’s needs in respect of provision of the Company’s stated
services/products, in accordance with and subject to, prevailing Canada Law.
Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and
therefore as referring to same.
Pr Privacy Statement
We are committed to
protecting your privacy. Authorized employees within the company on a need to
know basis only use any information collected from individual customers.
Employees and Company will not have access to your payment information. We
constantly review our systems and data to ensure the best possible service to
our customers. Parliament has created specific offences for unauthorised
actions against computer systems and data. We will investigate any such actions
with a view to prosecuting and/or taking civil proceedings to recover damages
against those responsible
Client records are
regarded as confidential and therefore will not be divulged to any third party,
other than if legally required to do so to the appropriate authorities. Clients
have the right to request sight of, and copies of any and all Client Records we
keep, on the proviso that we are given reasonable notice of such a request.
Clients are requested to retain copies of any literature issued in relation to
the provision of our services. Where appropriate, we shall issue Client’s with
appropriate written information, handouts or copies of records as part of an
agreed contract, for the benefit of both parties.
· We will not sell, share,
or rent your personal information to any third party or use your e-mail address
for unsolicited mail. Any emails sent by this Company will only be in
connection with the provision of agreed services and products.
The information on this web site is provided on an "as is" basis. To
the fullest extent permitted by law, this Company:
· excludes all
representations and warranties relating to this website and its contents or
which is or may be provided by any affiliates or any other third party,
including in relation to any inaccuracies or omissions in this website and/or
the Company’s literature; and excludes all liability for damages arising
out of or in connection with your use of this website. This includes, without
limitation, direct loss, loss of business or profits (whether or not the loss
of such profits was foreseeable, arose in the normal course of things or you
have advised this Company of the possibility of such potential loss), damage
caused to your computer, computer software, systems and programs and the data
thereon or any other direct or indirect, consequential and incidental damages.
· This Company does not
however exclude liability for death or personal injury caused by its
negligence. The above exclusions and limitations apply only to the extent
permitted by law. None of your statutory rights as a consumer are affected.
L Log Files
· We use IP addresses to
analyse trends, administer the site, track user’s movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to
personally identifiable information. Additionally, for systems administration,
detecting usage patterns and troubleshooting purposes, our web servers
automatically log standard access information including browser type, access
times/open mail, URL requested, and referral URL. This information is not shared
with third parties and is used only within this Company on a need-to-know
basis. Any individually identifiable information related to this data will
never be used in any way different to that stated above without your explicit
· Like most interactive
user details for each visit. Cookies are used in some areas of our site to
enable the functionality of this area and ease of use for those people visiting